Rolling-out a company-wide JSABuilder program

Posted: December 15th, 2011 | Author: jsabuilder | Filed under: Case Study | 2 Comments »

With many of our larger clients in the midst of their own corporate roll-out of the JSABuilder program, the question of how to conduct a smooth, company-wide mounting of the program has been coming up. This month’s Case Study highlights how one company did just that – from introducing it to a small test group, to presenting it to leadership, to developing a training program and a phased roll-out.

Matt Kane of Colonial Pipeline Company discovered JSABuilder during an on-line search. After playing around with it for a couple days, he purchased a subscription and began to investigate it more thoroughly. He demonstrated the program for fellow members of Colonial’s Safety Council, a group charged with bringing new and innovative safety solutions to Colonial’s workforce.

The Council believed JSABuilder was a good fit for Colonial, whose operations extend from Houston to New York. The Council met with project managers and others to select a small group of employees who would serve as a test group. Additional subscriptions were purchased and, over the next few months, the group used JSABuilder and gave their feedback to Matt and the Safety Council.

The program was shared with corporate and mid-level leadership teams and demonstrated at an annual Safety & Operations Symposium. Shortly afterwards, the program was slated for a company-wide rollout. Matt asked JSABuilder for a 3- to 4-month rollout and fliers, handouts and training materials.

Two questions to consider were 1) who would need create or use a JSA for their job, and 2) who would need to be trained. The Safety Council developed a list of about 300 people who would need access to JSABuilder. Matt worked with Colonial’s Training Services Department to supplement and load the JSABuilder training materials into their computer based training (CBT) system. Matt then visited the different regional and state technician meetings to conduct informational sessions on JSABuilder, while other Safety Council members took the program to project management meetings.

Four months after leadership approval, Colonial’s roll-out began. Employees were introduced to JSABuilder at safety meetings, and were able to document their training through Colonial’s CBT system. With training materials accessible via the CBT system, even new employees could receive immediate training on the program. As well, all Safety Council members are designated as administrators on the account and can be contacted for help regarding any aspect of JSABuilder.

Matt notes that Colonial’s emphasis on safety and training helped support the process. “At Colonial, training is highly valued. We make sure people are really trained and know what they are doing before we roll out anything new – whether it’s a new paystub process or an operations process,” says Matt.

With everyone now on board, Matt and other Safety Council members are able to go through and review JSAs throughout the company, commending those that are particularly well done, and following-up with those that might benefit from additional training.

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