Risk Assessment COVID-19 New Normal

Image Source

Since the lockdown in March, many businesses are opening to customers again. However, under a new normal. This article will look at the different industries’ reopening risk assessments and health and safety plans they have for their staff and returning customers.

The General Guidance for coping daily with COVID-19 per the CDC are as follows;

  • Stay home if sick
  • Order online or use curbside pickup
  • Protect yourself while shopping
  • Use hand sanitizer
  • Wash hands at home
  • Limit in person contact if possible
  • Wash your hands or use hand sanitizer after accepting deliveries or collecting mail
  • Use disinfecting wipes on handles or buttons

These guidelines can be enforced in the workplace by creating a job safety analysis (JSA) for each task to educate employees the safe way to complete them. An online JSA software like JSABuilder is a great tool to assist companies in creating a JSA worksheet or activity hazard analysis form for each daily task.

Casino & Hotel Industry

Las Vegas opened up officially on June 4, 2020. The Wynn hotel stated, “will open both Wynn and Encore hotels, 16 restaurants, 6 bars and lounges, 3 shopping esplanades, 5 pools, 2 salons, 2 spas, the golf course and both Wynn and Encore casinos.” You can find a link to their health and safety plan on their website that has a comprehensive look at their plan post covid-19.

A few things you can expect to see:

  • Non-invasive thermal temperature scans at all entrances.
  • All employees wearing face coverings, and complimentary face coverings available and encouraged for guests.
  • A team of cleaning professionals disinfecting guest areas 24 hours day.
  • Nearly 300 hand sanitizer stations throughout the resort.
  • Appropriate and comfortable physical distancing in all gaming and dining areas.


As local governments ease stay-at-home orders, many people are using ride shares again. Here is a look at what LYFT is doing.

Lyft’s Health Safety Program will include:

  • Personal health certification for drivers and riders
  • Required face masks for drivers and riders
  • Health safety education for drivers and riders
  • Distribution of cleaning supplies and masks for drivers

The CDC also has a general guidance for passengers in this specific industry.


The National Restaurant Association partnered with representatives of the Food and Drug Administration, academia, the Conference for Food Protection, Ecolab, public health officials and industry representatives to develop a set of opening and operating guidelines to help restaurants return to full operation safely when the time comes. This guidance is designed to provide you with a basic summary of recommended practices that can be used to help mitigate exposure to the COVID-19 virus, including:

  • Food safety
  • Cleaning and sanitizing
  • Employee health monitoring and personal hygiene
  • Social distancing

Local, state and federal regulators use the FDA Food Code as a model to develop or update their own food safety rules and to be consistent with national food regulatory policy. Requirements of the Food Code are:

  • Prohibiting sick employees in the workplace
  • Strict handwashing practices that include how and when to wash hands
  • Strong procedures and practices to clean and sanitize surfaces
  • Ensuring the person in charge of a foodservice facility is a certified food safety manager
  • Ensuring the person in charge is on site at all times during operating hours

Cal/OSHA COVID-19 General Checklist for Dine-in Restaurants has even more specific guidance, broken down in the checklist below:

  1. Written Worksite Specific Plan - A risk assessment and the measures that will be taken to prevent spread of the virus.
  2. Employee Training - The importance of not coming to work if employees have a frequent cough, fever, difficulty breathing, chills, muscle pain, headache, sore throat, recent loss of taste or smell, or if they or someone they live with have been diagnosed with COVID-19.
  3. Individual Control Measures & Screening - Provide disposable gloves to workers using cleaners and disinfectants if required. Consider gloves a supplement to frequent hand washing for other cleaning tasks such as handling commonly touched items or conducting symptom screening.
  4. Cleaning and Disinfecting Protocols - Equip spaces such as dining rooms, bar areas, host stands, and kitchens with proper sanitation products, including hand sanitizer and sanitizing wipes, and ensure availability.
  5. Physical Distancing Guidelines - Do not seat customers where they cannot be six feet away from employee work and food and drink preparation areas.

Air Travel

Business & Leisure Air Travel is crucial to the global economy and for families staying in close contact with each other across the globe.

Southwest aircraft receive more than six hours of cleaning every night and are cleaned between flights. Technicians use an EPA-approved, hospital grade disinfectant on touchpoints throughout the aircraft, including touchpoints in the passenger cabin, on elements in the flight deck and in the lavatory. Southwest also has implemented electrostatic anti-microbial sprayers for aircraft cleaning on all overnight stops with expanded use to treat the full fleet. The electrostatic solution utilizes a disinfecting agent and antimicrobial cleaner to reach surfaces human hands are unable to reach.

Airlines are following – or exceeding – all guidance from the CDC to help contain and stop the spread of COVID-19. Carriers have added layers of protection to help protect passengers throughout their journey – from requiring facial coverings to enhancing cleaning protocols, such as electrostatic and fogging procedures. Some have implemented new boarding procedures and reduced beverage service to limit interaction.

Most aircrafts also have High Efficiency Particulate Air (HEPA) filters, which generate air as clean as an ICU. According to the CDC, “Because of how air circulates and is filtered on airplanes, most viruses and other germs do not spread easily on flights.”


Here is a look at what one of the largest and busiest airports in the world, Los Angeles International Airport (LAX), is doing to adapt to the new normal:

Passenger Health Screening:

Health entry screenings at LAX are conducted for travelers arriving from some countries or regions with widespread ongoing transmission of COVID-19. Health screenings are managed by the Department of Homeland Security, the Centers for Disease Control and Prevention (CDC) and Customs and Border Protection (CBP).

Restaurants and Retail at LAX:

Some airport shops and restaurants are open with reduced hours and food service only for grab-and-go and orders to go. You can visit LAX’s Shop and Dine site for more information.

LAX Hours of Operation and Access:

Entry to LAX is limited to airline passengers and persons meeting, accompanying, or assisting them, and airport personnel whose employment requires their presence.

LAX is closed to the general public 24 hours a day, 7 days a week.


Every industry has a set of different plans and guidance. It is up to the industries to complete risk assessments and utilize online job safety analysis apps, like JSABuilder, to better manage their risks and hazards in response to the current pandemic. JSABuilder is the easiest and most effective way to create, document and manage your job safety analysis worksheets and activity hazard analysis templates. The end result is a professional, high-quality document, standardized along OSHA and USACE / EM 385-1-1 requirements, and consistent within your organization's worksheets.

Set up a free trial account today and follow us on Twitter @JSABuilder, where we Tweet about Health and Safety, provide Safety tips, and updates on current Health and Safety topics.